Website Policies

Privacy Policy

Last updated: May 11, 2026

This Privacy Policy explains how Speculum Imago collects, uses, and protects personal information when you visit our website, create an account, place an order, or contact us.

Information We Collect

  • Contact details such as name, email address, shipping address, billing address, and phone number when provided.
  • Order and payment-related information needed to process purchases. Payment details may be handled by secure payment providers.
  • Account information, customer service messages, and website usage data such as device, browser, and cookie information.
  • Quiz or preference information you choose to submit may be used to show results, personalize the experience, or improve the service.

How We Use Information

  • To process orders, provide shipping updates, manage accounts, and respond to enquiries.
  • To improve our website, prevent fraud, maintain security, and comply with legal obligations.
  • To send service emails and, where permitted, marketing communications that you can opt out of.
  • To understand product interest, website performance, and customer experience in an aggregated or limited way.

Sharing Information

  • We may share information with service providers such as payment processors, shipping carriers, email providers, analytics tools, and website hosting partners.
  • We may share information when required to comply with law, enforce our terms, prevent fraud, or protect rights and safety.
  • We do not sell personal information.

Retention & Security

  • We keep personal information only for as long as reasonably needed for orders, accounts, customer support, legal obligations, and legitimate business purposes.
  • We use reasonable administrative, technical, and organizational measures to protect personal information, but no online system can be guaranteed completely secure.

Your Choices

  • You may request access, correction, deletion, or restriction of your personal information where applicable law allows.
  • You may unsubscribe from marketing emails using the link in the email or by contacting Client Care.
  • You can manage cookies through your browser settings and, where available, through website consent tools.

Contact

  • For privacy questions, contact care@speculumimago.com.